Desktop Management

Desktop Management
Overview

Your organization would be gearing up to meet the challenges of simplifying, standardizing and streamlining systems to improve availability and service, and provide users with tools to succeed in an ever-evolving, increasingly agile workplace.

Desktop Management Services

A robust desktop management service is needed to maintain the productivity of business users, by reducing downtime of the desktops and laptops. It is also expected to manage the requests for configuration changes and new installations efficiently, to create an agile workplace.

Apart from the traditional desk side support activities like break-fix, new installations, IMAC support etc., we also provide remote administration and technical support for end users. Our desktop management offerings include a host self-help and self-heal solutions that are attuned to maximize the productivity of your end user. We also offer to manage the application portfolio currency by monitoring utilization and license management and keep it current with regular updates.

We can also help you manage your hardware assets, technology refresh programs and routine provisioning tasks that can ease the load of your in-house team, and help you focus on strategic initiatives.

Desktop Engineering and Migration Services

An all-inclusive and yet light weight and manageable Operating System (OS) build is key to a stable end user computing environment. Our desktop engineering services help you design the standard PC image considering your unique computing, security and build logistic requirements.

Our team of consultants and SMEs can help you migrate to Microsoft Windows 7 and extract the maximum benefits from the new OS. We can do it either as a time-bound fast track program, or integrate it along with your asset refresh plan.

Our services include Image Design and Management, and User profiling.

Services

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